Shifts: The story so far

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Shifts is our brand new mobile website made especially for Co-op Food colleagues, to enable you to view schedules on mobile devices, as well as on the normal in-store rota.

Back in early 2017 we got together with our colleagues in Digital to think of ways to help colleagues working in-store. By the end of the summer we’d whittled down many ideas to 3 potential new products and services:

  1. Shifts (formerly My Schedule)
  2. Task Manager
  3. How do I?

Then, we got to work with colleagues from across the business, including those in-store, to see what we could achieve.

I want to talk to you about Shifts. On Monday 23 April we’ll open the website for all Co-op Food colleagues to use if you would like to, after just over a year of working to make this product the best it can be.

The road to launching Shifts

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It’s been a long yet fast-paced road of working on Shifts, always with colleague-users in mind. It’s our colleague-users, those in-store who’ll be using this product from Monday, who have been helping shape Shifts with their feedback and insight from the shop floor.

Once we’ve launched Shifts to the Co-op Food colleague community, we’ll be looking at updates and new features to launch this Summer. We’ll keep you updated on our progress on this blog and on the Co-op Colleagues Facebook Page.

Watch our live Show and Tell

Together with my colleague Paul we hosted a Show & Tell last night on YouTube for colleagues interested in how we developed Shifts, with the opportunity to ask questions in live chat. You can watch a recording of the show and tell on Co-op YouTube.

What colleagues had to say about Shifts

I have to thank the hundreds of colleagues from stores across the country who worked with us on trialing Shifts in both the Alpha (first stage testing) and Beta (second stage testing). Without you, the product wouldn’t be what it is. Here’s what colleagues had to say about Shifts:

https://youtu.be/Fmxm2nePQDM

Thanks again to everyone involved in creating Shifts. Access Shifts from 23 April at coop.co.uk/shifts

Chris Ward

Product Manager